Friday, February 22, 2013

Why Buying Followers is a Waste of Money

When agents begin marketing their agency via social media, they tend to focus on the quantity of likes and followers as opposed to the quality of those likes and follows. You’ll see advertisements all over the web trying to sell you “real” followers and likes for anywhere from $5 to $200 depending on how many you purchase. But 2,000 spambots and fake accounts (by the way, they're never real followers) do not make a successful social media presence. Basically, all buying follows and likes will do is make your page seem more popular than it is. It’s like paying to sit at the popular kids’ table at lunch.

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Thursday, February 21, 2013

The Evolution of Marketing

Here at ITC we are constantly researching ways to improve the services that we offer. In order to market effectively you have to continuously measure and tweak your plan due to the change in consumer needs and changing technology. A few weeks ago we went over the difference between inbound marketing vs outbound marketing. Today we’ll look at how marketing has evolved and how marketing automation is the next big step in the marketing evolution.

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Wednesday, February 20, 2013

How Retention Rate is Misleading Your Agency

One of the things I see all the time when it comes to agency marketing and agency health is a reliance on the blanket retention rate. A high retention rate is good, while a low retention rate is bad. Some agencies understand that they will have a low retention rate due to their clientele and have modified their business plans and pricing accordingly. However, the vast majority of agencies will live or die based on their retention rates.
While speaking to a particular agency, I asked, “What is your retention rate?” They proudly stated, “Roughly 85%.” Never mind that the principal did not know the exact number (a carrier offered his retention of their customers), a retention rate of 85% is a decent number. However, this retention rate is misleading the agent into thinking all is well with his agency. When I asked a few more questions looking at a three-year sample of the agency, the following picture unfolded.


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Monday, February 18, 2013

Marketing Tips for LinkedIn

The third social network of what many consider to be the big three, LinkedIn may not be as popular as Facebook or Twitter, but it has its own niche as the social network for business.
Because it is for business, how you use LinkedIn will differ slightly from how you might use Facebook or Twitter. If you're looking for ways to use LinkedIn to market your agency, there are several things you should be doing that will impact your marketing results from LinkedIn.


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Monday, February 11, 2013

4 Areas to Audit on Your Insurance Website

Your website is your agency online. For some visitors it will be their first impression of your agency. For others it will be their only impression. If your website doesn't function the way it should, that first impression could be one you wish you could do over. A regular audit of your website will help you identify what areas need to be updated as well as what areas may no longer be functioning the way it should.
Here are the four areas you should review on an annual (or as often as quarterly if you can) basis to make sure your website is updated and working for you the way it should.


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Wednesday, February 6, 2013

Inbound Marketing vs Outbound Marketing

 Marketing is changing. Now, I know that’s easy to say, but every day there are more and more studies done on the two different types of marketing. Some people refer to these two types as “new age marketing” and “old marketing.” The proper terms are inbound marketing and outbound marketing.

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Tuesday, February 5, 2013

What is Keyword Research?

Articles on search engine optimization often talk about keyword research (or keyword analysis). But what exactly is it?
Keyword research is the process of identifying which keywords or keyword phrases people are likely to use on Google and other search engines when searching insurance.


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Friday, February 1, 2013

What is Facebook EdgeRank?

The first thing that someone sees when they log into Facebook is the newsfeed. The newsfeed is compiled of status updates, photos, RSVPs, and many other things. You might think that the newsfeed just updates the most recent posts from all of your friends, pages you like, and promoted ads and pages. Instead, Facebook calls every action that happens an “Edge.” Whenever someone posts a status update, tags a photo, etc., they generate an Edge. Facebook decided to create an algorithm to predict how interesting each story will be to each user. EdgeRank ranks each Edge that is connected to each user and decides how high on his or her newsfeed it should be displayed.

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Wednesday, January 30, 2013

Website Smackdown : Insurance Website Builder vs. WordPress

You have many options for your insurance agency website. A common question agents ask me is whether they should use WordPress (or a similar content management system) for their website or go with a product that is focused on the insurance industry like ITC’s Insurance Website Builder.
Before we break down the differences between Insurance Website Builder and WordPress, I want to cover a brief history about the Insurance Website Builder system. In 2003 (the first year of WordPress’s initial release), I was developing websites for multiple insurance agencies. I noticed that each website included the exact same features and decided to develop a content management system dedicated to building insurance agency websites. In 2005 after two years of development, we launched Insurance Website Builder.

From that point, the rest is history. Even though they were developed independently, at the core of both Insurance Website Builder and WordPress is a basic content management system. Each has its own advantages and disadvantages. Let’s break it down.


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Tuesday, January 29, 2013

Why You Should Inventory Your Digital Agency Marketing

Once a year you should take an inventory of your digital marketing resources, assets, and anything else you use to connect with your customers online. This inventory will help you determine what works for your agency, what doesn't and what areas may need more attention and effort to get it working the way it should. The more complete your inventory, the better you will be able to understand your resources and make strategic decisions about your digital agency marketing.

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