Using distribution lists for email marketing? You’re doing it wrong

 Recently, I talked with a prospective (now) customer about how many distribution lists AgencyBuzz supports. I asked about his current email marketing strategy and why a large amount of mailing lists was important to him. What he said shocked me. He had a distribution list for almost everything: auto prospects, home prospects, auto customers, home customers, auto lost, home lost (these were repeated for each line of business his agency offered), age groups, cities, primary agents, referral sources, and many more. I admire his organization as many agencies that do email marketing do not even categorize their lists and simply send untargeted, mass email blasts.
However, this setup can cause long-term problems. Each time a contact changes status, someone has to manually move the contact from one list to another. This manual list maintenance is time consuming and can be an error-prone strategy. I want to suggest a better way.

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