Showing posts with label facebook timeline. Show all posts
Showing posts with label facebook timeline. Show all posts

Tuesday, May 22, 2012

Follow Their Rules or You Might Lose Your Facebook Page

You created a Facebook page for your agency. Looks great. It would be a waste if it disappeared suddenly...

Sound intimidating? It should. If your page violates the Terms of Service, your agency's page could get kicked off Facebook. It would be absurd to lose all of your hard work and time you put into building a following and engaging with your audience.

Facebook means business when it comes to their Terms of Service. If your agency's page is removed for ignoring or or not understanding the policies for business use, the consequences are substantial and permanent. You will no longer be allowed to use that email address to create another page.

Now that the social media giant is public, it is quite possible that Facebook will be taking a closer look and checking for compliance. If you're not sure if your agency's page follows the guidelines, check it now before it's too late.

These are three of the most common Terms of Service violations that could cost your agency your Facebook page and your audience.

1. Profile vs. Page

Profiles are for individual people to use as their personal space. Pages are for businesses to create a Facebook presence for the company and/or individual products. What Facebook has to say about Pages: "By leveraging the real connections between friends on Facebook, a Page lets Fans become brand advocates. Posts by the Page will start to appear in News Feed, giving Pages a stronger voice to reach their Fans.” Basically, the activity from your agency page will appear in the news feeds of people who have liked your page just as if you were posting from your personal profile. But using your personal profile for business purposes violates the rules. There are more reasons why you want to create a page for your agency and not a profile:
  • A page can have an unlimited number of followers, while personal profiles are limited to 5,000 friends.
  • You can customize tabs and apps for special marketing campaigns.
  • Analytical tools are available to help you determine the effectiveness of your Facebook activities.
  • You can connect your page with your other social media profiles.
2. Timeline Cover Photos

With the roll out of Timeline to business pages, came the cover photo (that large photo at the top of your page right above your profile picture). But there are rules regarding what you cannot include in this image. Did you know you are not allowed to put contact information, URLs or any kind of marketing promotion in your cover photo? Also forbidden: calls to action and any effort to get people to like or share your page. (Our blog post about setting up Timeline included these rules.)

3. Promotions Based on Facebook Features

Contests and promotions that include sharing or liking are not allowed. It’s okay to build likes and shares by offering fantastic content. You can also have contests, drawings and other promotional games. They just can’t be based on actions that involve Facebook’s proprietary functions, such as Like and Share. Next to using a personal profile for your agency, this is possibly the easiest way to lose your agency's page.

Facebook can be a fun way to engage with your customers and build awareness for your agency online. But to avoid losing all that time and effort, check to see if your agency page complies with the Terms of Service.

And if you haven't already, Like our Facebook Page for Insurance Website Builder for the latest news from ITC and Insurance Website Builder, marketing tips and an occasional look behind the scenes here at ITC.

Thursday, March 15, 2012

How to Set Up Your Business Facebook Page with the New Timeline

Facebook is the biggest social network today and it is about time you get started with a Facebook Page for your business. Previously, we showed you 5 Reasons why your business should have a Facebook Page and now we would like to go over the steps to set up a good Facebook Page with the new Timeline.  It may be really simple for the tech-savvy, but some others may have some trouble. 

1.       Get started by setting up your Facebook Page

If you already have a personal account, you can click on the “Create a Page” link at the bottom of your news feed or you could go directly to “Create a Facebook Page” if you don’t have a personal account. 

2.       Choose the type of Facebook Page

You can select a type of business or category and depending on your selection, you may also have to choose a subcategory. There are 6 main categories to select:




After you have selected the category, you will be required to name the Facebook Page and if you selected “Local business or place”, you need to add address, city, postal code and phone number. Agree to the Facebook Pages Terms and hit the Get Started button.

3.       Add a logo or picture


Upload/import from a website your logo or picture that represents your business or organization. This picture will show on different parts of Facebook, like in news feed and your Timeline when you post an update. If you don’t have a picture, don’t worry you can upload it in the future. Click the Save photo or Skip button.


 

4.       Tell  the world what your page is about


Provide a basic description of the page or your business. Add your website and related links (Blog, Twitter, Linkedin, Yelp, etc.). This step is very important for Search Engine Optimization (SEO). You can also modify or add this information in the future. Click the Save info button.

 

5.       Choose your unique Facebook web address (URL)

Choosing your unique web address will make your URL www.facebook.com/yourbusinessnamehere. You can’t modify this information in the future, but can choose it in the future by going to the Username page.

 

YOUR PAGE HAS BEEN CREATED

Now your Facebook Page is almost ready, you just need to add the cover photo that is available with the new Timeline design, add applications and add other information that you skipped before (profile picture, about information, links, URL).  Go to manage and edit page to modify, add information or manage permissions. You can add business hours, and more information related to your business in the “Basic Information” on the left. You can select the option of letting anyone post on your Timeline or select if anyone can add photos/videos to your Timeline (Manage permissions menu).

6.       Set your cover photo

Select the “Add a Cover” menu on the right hand side and upload a photo. The cover photo dimensions are 851 x 315 pixels. Choose a photo that is representative to your brand. You can change it as often as you wish and don’t be afraid to be creative with it. Keep in mind that you need to adhere to Facebook’s policies regarding cover photos, which states that cover photos cannot include:
  • Price or purchase information, such as “30% off” or “Download it at our website”
  • Contact information such as website address, email, phone number, mailing address, or information that should go in the “about” section
  • References to Facebook actions or features, such as “Like” or “Share” or any other Facebook site feature
  • Calls to action, such as “Get it now” or “Tell your friends” 


 7.       Organize your views & Facebook apps

Timeline, the new design of Facebook features photos, likes, map and apps at the top of your page below your cover photo. Photos are automatically featured in the first spot, but page admins can rearrange the other to feature the most important one first. Some apps will require that the user clicks the dropdown arrow.


8.       Fill up your Facebook Timelime

Start by adding the date that your business was founded or opened. You can even add a location and pictures. 

YOUR FACEBOOK PAGE IS READY


9.       Invite friends

The admin panel at the top of your page (for you admins) will show you notifications, messages, likes, insights and tips. Select the “Invite friends” link and select your friends.



10.   Start posting updates and like us on Facebook

Now you can start sharing you website’s content and information that can be useful for your fans. Remember to Like us on our Facebook Page www.facebook.com/InsuranceWebsiteBuilder.

Our SEO team at Insurance Website Builder can help you optimize your insurance websites as well as your Facebook Page. Call us today at 1-800-383-3482 for more information.